CQC Clarity — Harmony CQC
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CQC Clarity · Level 2

104 governance audits. A two-year proactive cycle that builds your evidence continuously.

CQC Clarity is structured audit membership designed not just for compliance — but to demonstrate, over time, that you know what works in your practice and what doesn't. A rolling cycle of governance, not a pre-inspection scramble.

Join CQC Clarity — £19.97/month → or £219/year · cancel any time
Watch — about CQC Clarity

The difference between a snapshot and a sustained record

Most practices approach governance reactively — pulling together evidence when an inspection looks likely, then letting things slip again once it's over. CQC Clarity is built around a different model.

104 governance audits, delivered across a two-year proactive cycle, build a continuous and sustained evidence trail. When CQC arrives — whether announced or not — you're not scrambling. You're pointing to a record of ongoing governance activity that shows your practice understands its own risks and manages them continuously.

This is what inspectors are looking for. Not a folder full of policies. A practice that knows what it does, knows where the risks are, and can demonstrate that it has been paying attention.

CQC Clarity is designed for practices that
  • Have sufficient internal capacity to drive improvement using structured tools
  • Want to build a continuous evidence trail rather than a pre-inspection sprint
  • Need structure and templates without weekly coaching support
  • Want to demonstrate sustained governance — not a snapshot
  • Are ready to embed audit as a regular part of practice rhythm

104 audits across every domain of governance

The audits cover all five CQC key questions — Safe, Effective, Caring, Responsive, and Well-Led — with structured criteria, action prompts, and evidence collation built in. A new audit is released each week, covering a different area of your practice's governance landscape.

Safe
Safety & Risk

Infection control, safeguarding, medicines management, significant events, and clinical risk — audited continuously, not just before inspection.

Effective
Clinical Effectiveness

QOF performance, clinical audits, referral pathways, and evidence-based care — documented in a format inspectors can follow.

Caring
Patient Experience

Friends & Family Test analysis, complaints, feedback themes, and the actions taken in response — demonstrating that the practice listens and acts.

Responsive
Access & Responsiveness

Appointment access, patient communication, reasonable adjustments, and capacity planning — the areas most likely to drive patient dissatisfaction.

Well-Led
Governance & Leadership

Risk register reviews, team meeting documentation, policy currency, training compliance, and leadership accountability — the domain that ties everything together.

+AI
Concordia AI Tools

AI-assisted policy drafting and evidence collation built into the membership — reducing the time cost of governance without reducing the quality of the output.

Two years. 104 audits. One continuous record. After the first cycle completes, you repeat — deepening your evidence and demonstrating that governance is embedded in how the practice works, not performed for inspection.

Everything you need to run a continuous governance cycle

📋

104 governance audit templates

A structured audit for every significant area of practice governance — with clear criteria, evidence prompts, and action planning built in to each one.

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New audit every week

One new audit released weekly across the two-year cycle — creating a steady, manageable rhythm rather than an overwhelming backlog.

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Concordia AI tools

AI-assisted policy drafting, evidence collation, and compliance reference — purpose-built for primary care governance, not generic AI tools repurposed for the sector.

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Harmony CQC Community access

Connect with Practice Managers and GP Partners across the UK who are working through the same challenges — sharing what works and what doesn't.

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Compliance Reference Tool

A searchable reference built to help you turn governance requirements into practical action — closing the gap between knowing what CQC expects and actually demonstrating it.

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CQC updates and insights

Regular updates on CQC developments — including the new sector-specific framework, the Returning to Good programme, and what both mean for your practice right now.

Two simple options

Pay monthly for flexibility, or annually to save two months. Both give you full access to everything — no difference in content or features.

Monthly
£19.97
per month · cancel any time
Join monthly →

No setup fee. Cancel your monthly membership any time. Annual memberships are paid upfront — contact us if you need to discuss your circumstances.

CQC Clarity works best in specific situations

It's the right fit for practices with internal capacity to drive improvement — where the main need is structure and tools, not weekly coaching support.

This is right for you if
  • You have a Practice Manager or Compliance Lead with capacity to work through structured audits
  • You want to build a continuous evidence trail, not just prepare for inspections
  • You're looking for structure and templates rather than coaching support
  • You want to demonstrate sustained governance over a 2-year cycle
  • You're ready to embed audit as part of your practice's normal rhythm
You might need something else if
  • You're just starting and want peer connection first — start with the Free Community
  • You want a complete governance programme with a framework your whole team owns — see The Simple Path
  • Governance improvement has repeatedly stalled and you need weekly accountability — see CQC Confidence Coaching
  • You want an intensive one-day team kickstart — see the Rapid Implementation Day
"

"The biggest shift for us was realising that governance doesn't sit with one person. Once the team built it together — understood the risk register, owned their audit areas, knew what they were responsible for — everything changed. It stopped being something we did before inspections and became the way we work."

Wayne Catchpole
Practice Manager, Birchwood Medical Practice

Where CQC Clarity sits in the full programme

CQC Clarity is Level 2. If you need more than structured tools — a complete governance framework, coaching, or a team day — the next levels are designed for that.

1

Free Community

Connect, learn and benchmark. No cost, no commitment.

Find out more →
You are here
2

CQC Clarity

104 audits. A two-year proactive cycle. £19.97/month.

Join now →
3

The Simple Path

The complete 8-step governance programme. From £39/month founding rate.

Find out more →
4

CQC Confidence Coaching

Weekly coaching through all 8 modules. £350/month.

Find out more →

Stop reacting. Start demonstrating.

104 audits. Two years. A continuous record that shows your practice is genuinely governed — not just compliant on the day.

Join CQC Clarity — £19.97/month →