We See You
Because Keeping Your Practice Compliant Shouldn’t Break You or Your Team.
CQC compliance doesn’t have to mean chaos, confusion, or crisis mode. You deserve clarity, support, and a governance system that actually works.
You’re carrying the weight of a practice, a team, and a system that never slows down.
Regulators don’t wait. Patients don’t wait. And the inbox never ends.
At Harmony CQC, we help Practice Managers and GP Partners feel prepared—not panicked—when CQC inspections approach.
This isn’t just about compliance.
This is about calm.
This is about clarity.
This is about having someone in your corner who’s walked this road before.
WE SEE YOU
Because Keeping Your Practice Compliant Shouldn’t Break You or Your Team.
CQC compliance doesn’t have to mean chaos, confusion, or crisis mode.
You deserve clarity, support, and a governance system that actually works.
You’re carrying the weight of a practice, a team, and a system that never slows down.
Regulators don’t wait. Patients don’t wait. And the inbox never ends.
At Harmony CQC, we help Practice Managers and GP Partners feel prepared—not panicked—when CQC inspections approach.
This isn’t just about compliance.
This is about calm.
This is about clarity.
This is about having someone in your corner who’s walked this road before.
Your Story
Is Ours Too
The Heart Behind the Brand
I’m Daniel Vincent. Former Practice Manager and Partner.
And someone who’s felt the gut punch of a “routine” inspection.
When the pressure to protect your team, your patients, and your professional reputation builds, you either break… or you build something better.
Harmony CQC began not as a business idea, but as a lifeline.
A way to support my tribe—people who give everything and still feel like it’s not enough.
Your Story
Is Ours Too
The Heart Behind the Brand
Our Promise To You
I’m Daniel Vincent. Former Practice Manager and Partner.
And someone who’s felt the gut punch of a “routine” inspection.
When the pressure to protect your team, your patients, and your professional reputation builds, you either break… or you build something better.
Harmony CQC began not as a business idea, but as a lifeline.
A way to support my tribe—people who give everything and still feel like it’s not enough.
We won’t just help you tick boxes.
We’ll help you understand what matters.
We’ll help you protect your people.
And we’ll help you rebuild trust in your own leadership.
Clarity. Confidence. Community. One Step at a Time.
Here’s What We Can Do Together
SUPPORT LEVELS
Clarity. Confidence. Community. One Step at a Time.
PRICING
Real People. Real Relief.
The Best Proof Is a Practice Manager Who Finally Slept Through the Night
TESTIMONIALS
Inner Circle Feedback
Coaching Feedback
Study Day Feedback
Just wanted to feedback how much we are actually enjoying the process of looking at our CQC preparedness thanks to your toolkit. We have created a small steering group (GP partner, practice nurse, ops manager, reception supervisor, Med Sec, admin and myself as PM) and we are working our way through each domain, following the advice to self score, discuss the reasons for the score and then come up with an agreed practice score. It has brought up some really interesting points and also really ticks the engagement box as the rep from each team is discussing the scoring and feedback after the meeting within their own teams. I know that whatever the outcome of our next CQC assessment, whenever that might be, we will be in a much better place for it and that we are all in it as a team this time around. It’s been interesting to see a couple of our ‘Negative Nancy’s’ having a rethink (and some rather over-optimistic scores have been reduced too) as we discussed the questions raised from our own point of view. This has really been a team building exercise as well as an exercise in making sure we are CQC ready and compliant. We aren’t rushing the process and we haven’t finished yet, but we have the beginnings of a good plan, and actions are already being allocated and work has started alongside the ongoing steering group meetings. I think you would do well to advertise this as part of the selling point on your toolkit as we have all agreed that despite being time poor, as we all are in general practice, this process has been very worthwhile. I have all the steering group’s agreement with this so I know its not just my view!
We tend to score quite well when it comes to capturing learning from audits, feedback, and incidents. However, we often struggle to keep up with more general changes. It has been beneficial to formally define learning responsibilities within our skill mix, ensuring that training and development are consistently kept up to date. At present, this responsibility is only included in the nurses’ job descriptions—it is not reflected in the roles of other team members. In my experience, the nurses are generally very good at keeping their learning current.
I am proud because we co-created a mission and vision statement rooted in our practice values. Now, I feel amazing. Truly on top of the world. An average week feels calmer and more relieved. There’s less chaos, more confidence, and a renewed sense of direction. We kept the momentum going by creating a task and finish group, supported by a vision board that kept us grounded and inspired. To reward ourselves, we invested in a few tools that felt like little luxuries — and those small changes brought back our love for the work we do. Thank you, Daniel, for being part of that spark.
Before Harmony:
Overwhelmed.
Confused.
Reactive.
After Harmony:
Supported.
Clear.
Confident.
Our Core
Commitments
to You
Our Core
Commitments
to You
These are the behaviors that guide how we work, communicate, and support you—every single time.
These are the behaviors that guide how we work, communicate, and support you—every single time.
Our tone of voice isn’t just about how we talk—it’s how we make you feel heard, supported, and confident in your next steps.
How We Speak and Show Up for You
Our tone of voice isn’t just about how we talk—it’s how we make you feel heard, supported, and confident in your next steps.
How We Speak and Show Up for You
How We Speak and Show Up for You
Our tone of voice isn’t just about how we talk—it’s how we make you feel heard, supported, and confident in your next steps.
FAQS
1. What is Harmony CQC?
Harmony CQC is a practical support and coaching platform created to help General Practice teams feel calm, confident, and fully prepared for CQC inspections. Combining leadership coaching, governance frameworks, and real-world compliance tools, it turns reactive firefighting into proactive management and supports continuous improvement in safe, caring, responsive, effective and well-led care.
2. Who is Harmony CQC for?
Harmony CQC is designed for anyone with responsibility for compliance or leadership within General Practice — including Practice Managers, GP Partners, Registered Managers, and Compliance Leads. Whether you’re new to your role or experienced but stretched, we’re here to support you.
3. What makes Harmony CQC different?
Unlike traditional compliance support, Harmony CQC focuses on both governance and confidence. We combine structured audits, ready-to-use templates, and live coaching with leadership development and mindset support — because confident leaders lead compliant teams.
4. What types of support are available?
We offer a range of support levels to suit every practice:
🌿 Free Community – Access to helpful resources and discussions with peers.
🌱 Inner Circle Membership – Weekly governance audits, compliance tools, policy templates and access to a supportive online community where you can share insights and learn from others.
🌻 CQC Confidence Coaching – Small group coaching to address your biggest compliance or leadership challenges.
🌞 Rapid Implementation Study Day – A focused day to identify gaps, prioritise actions, and create a clear plan for CQC readiness.
5. What does the Inner Circle include?
The Inner Circle gives you:
-Weekly audits aligned to CQC domains
- Exclusive updates, resources, and discussions tailored for Inner Circle members.
- A space to ask questions, collaborate, and connect with the experts and peers who will support your journey.
-Ongoing AI and human support when you need it most
6. How often are audits released?
New audits are released weekly, covering a range of topics including leadership, safety, risk management, governance, and patient experience. Each audit includes clear criteria, an action plan, and prompts to help embed learning into daily practice.
7. Can I cancel my membership at any time?
Yes. Memberships such as the Inner Circle are completely flexible and can be cancelled at any time. There are no long-term commitments or hidden fees, we want you to stay because Harmony CQC genuinely adds value to your practice.
8. What is CQC Confidence Coaching?
This is personalised, supportive coaching that helps you understand the inspection framework, strengthen your governance systems, and build the leadership confidence needed to navigate CQC visits calmly and effectively.
9. What is the Rapid Implementation Study Day?
The Rapid Implementation Study Day is a high-impact, intensive one-day designed to accelerate your progress. Together, we’ll assess your current position, identify gaps, and develop a clear, step-by-step action plan to bring your practice up to standard — quickly and confidently.
10. How does Harmony CQC use AI?
Our AI tools (like Concordia AI) are designed specifically for primary care compliance. They help you draft policies, interpret inspection questions, and generate reports — saving time while ensuring your responses align with CQC expectations.
11. How much does it cost?
Free Community – £0
Inner Circle Membership – £19.97 per month (cancel anytime)
CQC Confidence Coaching – Prices vary depending on your chosen programme
Rapid Implementation Study Day – Quoted individually based on your practice needs
12. How do I get started?
Simply choose your level of support:
-Join the Free Community to access your starter resources.
-Step into the Inner Circle for audits, compliance tools, and a supportive professional community.
-Book a CQC Confidence Coaching session or Study Day for tailored, hands-on support.
-You can start anytime. We’ll help you build a calm, confident and a consistent rhythm of compliance.
The First Step Is Small, But Mighty
The First Step Is Small, But Mighty
Start Where You Are. We’ll Meet You There.
You don’t have to overhaul everything overnight.
You don’t need to be perfect.
You just need a starting point—and someone to walk with you.
The CQC Confidence Community is £19.97/month.
It includes audits, templates, AI tools, weekly coaching, and a human-first community of peers.
There are no contracts. No long forms. No gatekeeping.
Just a small step toward the support you’ve been missing.
The First Step Is Small, But Mighty
Start Where You Are. We’ll Meet You There.
You don’t have to overhaul everything overnight.
You don’t need to be perfect.
You just need a starting point—and someone to walk with you.
The CQC Confidence Community is £19.97/month.
It includes audits, templates, AI tools, weekly coaching, and a human-first community of peers.
There are no contracts. No long forms. No gatekeeping.
Just a small step toward the support you’ve been missing.
Instant access.
Cancel anytime.
Stay as long as it serves you
STAY IN TOUCH
Daniel Vincent
Harmony CQC
